Frequently Asked Questions
Everything you need to know about your premium formal wear experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I determine my correct size for a formal shirt?
Each product page features a detailed size guide. We recommend measuring your neck, chest, and sleeve length to compare against our charts. If you are between sizes, we suggest choosing the larger size for a comfortable fit.
What is your return and exchange policy?
We offer a 15-day return and exchange window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Do you offer customization or bespoke tailoring?
Currently, The Formal Club specializes in ready-to-wear collections. However, our garments are designed with standard seam allowances to allow for minor alterations by your local tailor.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), UPI, PayPal, and various Net Banking options through our secure payment gateway.
How should I care for my formal wear to ensure longevity?
To maintain the fabric quality, we recommend professional dry cleaning for all blazers and suits. For formal shirts, a gentle machine wash in cold water and steam ironing is advised.